OH&S
Our approach to business is simple - Quality and Safety come first !
Our Quality Policy mission is designed to continue the company's role as a leader in masonry. We accomplish these goals by responding to the needs of our:
- Customers - Contributing to their success by providing them with quality products and services on a timely and competitive basis
- Employees - Ensuring their fair treatment and helping them develop their skills and dedication through patterns of efficiency
Our Customer Philosophy
At Plumb & Level the customer is everybody's business. We must:
- Respond to the customers' needs
- Think of our jobs in terms of what we are doing to help the customer
- Maintain and improve the quality that our customers know us for
Our Employee Philosophy
In order for employees to enjoy a quality work life and appropriate rewards, we must work at all levels to build a financially successful organisation through:
- Strong leadership, effective delegation and mutual trust
- Employee involvement, communication and teamwork
- Always striving for the highest quality that can be obtained
- Ethical actions, honesty and fairness
Our Operating Philosophy
- Fostering teamwork and communication between all departments
- Assuring the safety of all employees
- Constantly pursuing quality, in both the way we do business and the service we render
- Taking a long-term approach to operating performance and employee policies
- Building strong market positions where there are opportunities and divesting where there is not
- Keeping current customers satisfied
- Nurturing vendor relationships with a similar quality philosophy
- Strengthening the industry by participating in promotional and trade groups