OH&S

Our approach to business is simple - Quality and Safety come first !

Our Quality Policy mission is designed to continue the company's role as a leader in masonry.  We accomplish these goals by responding to the needs of our:

  • Customers - Contributing to their success by providing them with quality products and services on a timely and competitive basis
  • Employees - Ensuring their fair treatment and helping them develop their skills and dedication through patterns of efficiency

Our Customer Philosophy 
At Plumb & Level the customer is everybody's business. We must:

  • Respond to the customers' needs
  • Think of our jobs in terms of what we are doing to help the customer
  • Maintain and improve the quality that our customers know us for

Our Employee Philosophy
In order for employees to enjoy a quality work life and appropriate rewards, we must work at all levels to build a financially successful organisation through:

  • Strong leadership, effective delegation and mutual trust
  • Employee involvement, communication and teamwork
  • Always striving for the highest quality that can be obtained
  • Ethical actions, honesty and fairness

Our Operating Philosophy

  • Fostering teamwork and communication between all departments
  • Assuring the safety of all employees
  • Constantly pursuing quality, in both the way we do business and the service we render
  • Taking a long-term approach to operating performance and employee policies
  • Building strong market positions where there are opportunities and divesting where there is not
  • Keeping current customers satisfied
  • Nurturing vendor relationships with a similar quality philosophy
  • Strengthening the industry by participating in promotional and trade groups